Now most ISP’s will have multiple devices in their communications rack and sometimes someone with the same ISP will not have the same issue. This next step in this example is my cities Internet Controller, I can see that it’s adl (Adelaide) and I know that a problem here would more than likely affect everyone connected to this core switch. A problem here indicates a local issue to your service area. This next step is the local area’s network switch / dslam / or exchange, other terminologies are used depending on what technology you are on. If the number is high here, you’ve got a couple of local network problems, generally poor wifi performance, interference on either a wired network cable or a wireless card or simple over utilisation of the link. The IP address is your current IP address, in this instance we’ve blanked it out with xx.xx.xx.xx, then we get a date and time, followed by the first hop.ġ 16 0 0.0 1 17 3 (This is to your local router) MPLS is an adaptive environment, it will always route to the fastest path available and in the advent of a path becoming physically damaged or over utilised it will seek out the next best path. This information gives some indication as to what is happening on the network and where and who it belongs to, but please be aware that MOST internet providers use a system called mpls. This information shows each step and the time it takes in milliseconds to reach the following next hop until it eventually reaches the target destination. So now you’ve got this information, what does it mean? Round Trip Times: Minimum = 109ms, Maximum = 228ms, Average = 145ms Packets: Sent = 5, Received = 5, Lost = 0 (0.0%) Round Trip Times: Minimum = 105ms, Maximum = 165ms, Average = 131ms Packets: Sent = 4, Received = 4, Lost = 0 (0.0%) The following is through Adam Internet which uses iiNet’s Australian Infrastructure Once you’ve entered the above address in to ping plotter, you will see something not to dissimilar to the following. So to start with, we need to have a start point, we are going to use a program called ping plotter and the target address is going to be: This guide will hopefully give you a little insight as to how the internet works, where things can go wrong and who at the end of the day is responsible for either its repair or resolution. I’ve often heard people complain about having PING issues when talking about connecting to World of Warships / World of Tanks.
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